How a large private bank successfully initiated digital transformation and went paperless using Jile's Agile approach

Agile Basics

The Customer:

The client is one of the largest private banks in the world that provides banking and financial services in more than 15 countries and employs more than 1,00,000 people.

The Challenge:

The client had initiated Agile implementation, however, they lacked the essential integration approach. They did not have an Agile coach or a mentor to ensure adherence to the Agile principles and practices. They used different tools and spreadsheets to track and control activities without any high-level visibility of teams' performance. There was no standard reporting for management review.

The Jile Solution:

Jile was considered as the most suitable software product for enterprise-wide Agile implementation. Jile provided a single Agile planning and delivery platform to keep the current processes working, while incorporating innovation, new technologies, and practices at the same time. The client organization adopted a single instance of Jile as the official platform for geographically distributed teams. All the information and activities from various stakeholders were brought together in one place. Teams and business stakeholders were able to do official reporting and analysis of the objectives on the same platform.

The Result:

The company transitioned into a 100% Agile organization and went completely paperless. The number of unplanned stories decreased from 32% to 15%. The customer witnessed a whopping 60% increase in stakeholder participation. Jile continues to provide the client with seamless monitoring of real-time activities, visualization of data at different levels and types, and a history of activities and practices. It offers numerous online reporting options, thereby saving the company 4 hours per week of manual reporting for a scrum master.

Other Case Studies