Frequently Asked Questions

To register for a free 30-day trial, click on the 'Try Now' button in the top navigation of any page on www.jile.io or go directly to https://www.jile.io/jile-free-subscription-all-edition. Begin the registration process by filling up the form and selecting a password.
After you register for a trial account, you gain instant access to all of Jile's features for the next 30 days. No credit card or payment details are required.
We will send you an email when your trial period is about to expire and then you can opt for a paid subscription. For that, go to the Jile app - My Account and click 'Buy Now'. Once the payment is complete, the account will be converted to a paid one with all your data intact.
Your free 30-day trial includes up to 19 users and provides access to all Jile capabilities PLUS 24x7 support services.
If more than 20 user licenses are needed, then the first 20 licenses are free for 30 days from the date of registration. All additional licenses are charged. For more details on the pricing, please follow the link.
To purchase Jile, just go to 'My Account' inside the Jile application, click on BUY NOW and enter your credit card information.
We offer a monthly (30 days) billing option. You can make the payment using your PayPal account, PayU (for India Customers), or Credit Card.
Once you click and agree to pay, your PayPal account or credit card will be charged immediately for the first billing period (30 days).
Jile supports a monthly (30-day) billing period. You will be charged automatically in advance for the next billing period based on the user licenses procured.
You can add or remove licenses any time from the My Account page inside the Jile app.
Infinite! You can procure and add as many licenses as you wish to at any point of time during your subscription period.
Jile User Licenses are charged in US Dollars. You will be charged in your local currency based on the exchange rate at that point in time.
Nothing! Your data stays intact for one whole month. Meanwhile, you can log in and subscribe to Jile's paid version.
Jile offers a Trial period of 30 days for up to 20 users. Currently, we are offering two editions - Standard Edition priced at USD 12 per user/month billed monthly. Our Enterprise Edition is priced at USD 20 per user/month billed monthly.
By default, all customers will be upgraded to the STANDARD Edition.
No, you will not lose any product capability with the new Standard Edition.
a. The administrator user for your tenant can choose the 'Buy' option (after logging in) and follow the process to upgrade to the Enterprise Edition.
b. Contact us at contact@jile.io for more information.
The edition information will be displayed on the 'MyAccount' page.
At this point, we are unable to provide any downgrade path to the Standard edition.

Jile App Marketplace

Jile App Marketplace is the place where you can browse, explore & try out new Apps to enhance your experience using Jile. The App Marketplace offers apps, which are developed by Jile team and our partners.

Currently the app marketplace is in alpha version to enable our customers and partners provide feedback in order to enrich the marketplace functionalities as we plan to roll out the next version.

Marketplace app is any software solution, which works seamlessly with Jile application either extending existing features or offering completely new capability.
Log in to the Jile app marketplace with your Jile tenant/user login. Click on the 'Subscribe for Free' or 'Contact us' button on the app details page. Follow the instructions for trying out the app. If you do not have a Jile tenant / user login you can sign-up here.
Each app on the marketplace is written by the developer mentioned on the app details page along with the terms and conditions of use for each app. Each app may be governed by its own licensing terms.
If you are a developer or have a technology product offering, you are welcome to join our Partner program. Please contact us at contact@jile.io OR fill up the contact us form here.
We are always exploring to find new partners for our marketplace. Please contact us at contact@jile.io OR fill up the contact us form here.